Frequently Asked Questions
Everything you need to know about shopping with Backyardarchive.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that limited edition drops may be final sale.
Are your products authentic?
Absolutely. Every item curated at Backyardarchive undergoes a rigorous multi-point authentication process by our team of experts to ensure 100% authenticity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you restock sold-out items?
Due to the exclusive nature of our collections, most items do not restock. We recommend signing up for our newsletter to be notified of new arrivals and potential restocks.